Terms of use

1. Service provider and service

Dietista Personal is provided by Luis Eduardo Rodríguez Ayuso, NIF 47201597P, Calle Loma de los Riscos, 81, puerta 2, Torremolinos (Málaga), 29620, Spain. Contact: support@edosoft.app, telephone +34 623 769 727 or the address above. These terms describe the Android/iOS mobile app, accounts and subscriptions through the stores. The Privacy Policy explains data processing; reading it does not amount to consent to any processing.

The app lets you view and customise plans, recipes and shopping lists, organise foods and collections, and track weight and progress. It uses profile estimates to select plans. Premium provides full access to the diet and recipe catalogue, extended progress tracking and PDF export, according to the features confirmed by the owner. Additional features must be identified in the specific offer before purchase; no open-ended list of features is promised here. Individual healthcare or professional validation of every recommendation has not been established.

2. Audience, account and responsible use

The service is intended exclusively for adults aged 18 or over. Minors are not admitted. The estimates provide general guidance for adults; they do not establish suitability for every individual situation. The current form still accepts ages from 1 to 120 and must be adapted to this audience: these terms do not themselves implement access controls.

Provide accurate data and keep your Google or Apple access secure. Do not use the app to access other people's accounts, interfere with the service, infringe rights or submit unlawful content. Do not share credentials or verification codes. You may report incidents to support.

3. Nutritional scope

BMI, calorie targets and recommendations are indicative estimates. They do not replace a healthcare assessment or guarantee results. The app does not provide individual clinical care or present itself as a means of diagnosing, treating, curing or preventing diseases.

General content does not replace a therapeutic plan. Do not use the estimates as standalone guidance for minors, pregnancy or breastfeeding, eating disorders, illnesses or situations requiring a clinical diet or professional monitoring. Preferences and filters do not guarantee the absence of allergens: check ingredients, labelling and cross-contamination. See the scope and limitations.

4. Subscriptions and purchase terms

Purchases are processed through App Store or Google Play. Monthly and annual Premium subscriptions are offered, managed through App Store on iOS and Google Play on Android. They include full access to the diet and recipe catalogue, extended progress tracking and PDF export. Prices and active promotions must be checked in each store's offer. No free trial is advertised without a verified offer. For purchase enquiries: +34 623 769 727.

Before confirmation, the included features, total price and taxes, currency, billing period, duration, renewal and cancellation method must be displayed. If a trial or promotion is offered, its duration, requirements and subsequent price must be stated. The store presents the payment process and receipt; keep the confirmation and purchase terms. No price different from the one shown before purchase is set here.

Renewable subscriptions generate recurring charges until cancelled according to the offer and legally required notices. For fixed-term contracts subject to renewal, Spanish law requires notice fifteen days before the deadline for communicating non-renewal, informing you of that deadline and its consequences. Its application and coordination of notices with each store remain to be verified; the mechanism is not claimed to be implemented.

5. Cancellation, restoration and deletion

To cancel on Android: Google Play → profile → Payments and subscriptions → Subscriptions → Dietista Personal → Cancel. On iPhone: Settings → your name → Subscriptions → Dietista Personal → Cancel. Check the store account shown on the receipt and the date access ends. See the current instructions from Google Play and Apple.

Cancellation stops future renewals according to the purchase terms; it does not delete the account or automatically imply a refund. Uninstalling the app or deleting the account does not cancel the store subscription either.

To recover a subscription, use the restore purchases option on the Premium screen with the same store account. The code integrates restoration on Android and iOS; production operation and linking between devices must be verified. If it fails, contact support stating the store and transaction reference, without sending full banking details. Do not purchase again before checking the status.

To close your account, see account and data deletion. The current process has limitations; it does not ensure complete deletion.

6. Right of withdrawal and refunds

As a general rule, distance contracts allow withdrawal within fourteen calendar days of concluding the contract, unless a valid statutory exception applies. For digital content not supplied on a tangible medium, loss of this right requires performance to begin with prior express consent, acknowledgement of that loss and confirmation on a durable medium. For services, starting performance does not automatically remove the right: the exception requires full performance and the statutory conditions; a requested start may give rise to the proportionate amount legally due. The classification of this subscription must be validated; accepting the terms does not constitute an automatic waiver.

You may unequivocally notify the service provider of your withdrawal from the contract via support@edosoft.app or in writing to the address above, identifying the purchase and date. You may also use the store channels: Apple refunds and Google Play refunds. The store's commercial decision does not remove any statutory rights you may have against the service provider. A refund is neither guaranteed nor generally excluded.

Optional form: ‘To Luis Eduardo Rodríguez Ayuso, NIF 47201597P, Calle Loma de los Riscos, 81, puerta 2, Torremolinos (Málaga), 29620, Spain: I hereby give notice that I withdraw from my Dietista Personal contract, concluded on [date], reference [purchase]. Consumer's name: [name]. Address: [address]. Date: [date]. Signature, only if submitted on paper’. You may use another unequivocal statement.

7. Conformity, liability and changes

You retain your statutory rights regarding the conformity of the digital service, including remedies, price reduction or termination where applicable. The product's indicative limitations do not exclude the service provider's statutory liability or rights that cannot be waived. Report faults or discrepancies with the offer to support.

Changes to these terms must be identified by date and version and communicated when they affect the contractual relationship. They do not authorise arbitrary changes to an existing purchase. Changes to the digital service must comply with statutory requirements and any applicable termination rights.

8. Intellectual property and content

Use the app and its content for the features offered. Rights in the software, brand and materials belong to their respective owners; this clause does not prevent uses permitted by law. You retain rights in your own content and must have permission for what you submit. No general assignment of your images, recipes or data for advertising or purposes unrelated to the service is presumed. Public publication or sharing of content has not been verified and requires specific terms if enabled.

9. Complaints and applicable law

You may lodge a complaint via support@edosoft.app, telephone +34 623 769 727 or to the service provider's address, with a description and purchase reference. You may contact consumer protection bodies and the competent courts. Spanish and EU law apply, preserving the mandatory protection and jurisdiction applicable to the consumer. Neither arbitration nor a waiver of legal action is imposed. The version and date appear at the beginning; legal and operational validation of the indicated matters remains outstanding.