Support

Contact

For incidents, account questions, privacy or purchases, write to support@edosoft.app.

Include, if you can, your platform, app version, country, account email, and a brief description of the problem. Do not send passwords, verification codes or bank details.

Frequent topics

• Account and progress: login, sync, loss of progress, or account deletion issues.
• Purchases: restoration of purchases, Premium access, subscriptions and cancellation questions.
• Privacy: access, rectification, export or deletion of data.
• Technical errors: unexpected closures, loading, audio, listening or exercise problems.

Purchases and refunds

Purchases and subscriptions are processed by Google Play or Apple App Store. To cancel a subscription, change payment method, or request a refund, use the tools of the store where you made the purchase.